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Watch: Indian-American CEO shares ‘worst first class cabin’ Air India experience, says ‘everything was ripped, ruined’ | India News
An Indian American flyer recently criticised Air India for its service and called his experience the “worst”.
A CEO of CaPatel Investments, Anip Patel, took his Instagram to slam Air India and said it was a “nightmare” flying from Chicago to Delhi non-stop.
Sharing his experience of the flight he said, “I recently endured a 15-hour non-stop flight from Chicago to Delhi, and it was far from pleasant.I had heard negative things about Air India in the past, but I was hoping the recent changes under new management would improve the experience—unfortunately, that wasn’t the case.”
A CEO of CaPatel Investments, Anip Patel, took his Instagram to slam Air India and said it was a “nightmare” flying from Chicago to Delhi non-stop.
Sharing his experience of the flight he said, “I recently endured a 15-hour non-stop flight from Chicago to Delhi, and it was far from pleasant.I had heard negative things about Air India in the past, but I was hoping the recent changes under new management would improve the experience—unfortunately, that wasn’t the case.”
He also shared the video in which he was heard saying, “Come with me to the worst first-class cabin I’ve ever been in. This is Chicago to Delhi, non-stop Air India. It was $6,300.01 way, or 250,000 miles. Look at how gross this is. There was hair in there, things moving in every compartment. Everything was ripped, ruined, or had mildew on it.”
He further complained about the food items on the menu and said that 30% of the items were unavailable.
“The entertainment system did not work the entire 15 hours. Everything was broken. They put tape on the walls to tape that stuff down. She came back, they reset it four or five times. Nothing worked. It was a nightmare,” he added.