The Importance of a Human-Centric Approach in Healthcare Amidst Rising AI Use, ET HealthWorld
Hyderabad: Raising questions about the growing reliance on artificial intelligence and technology in healthcare and its implications, former union health secretary Dr K Sujatha Rao emphasised on the need for a human-centric approach. She was speaking at the ‘Dr V Chandramowli Memorial Lecture’ organised by the Administrative Staff College of India.
Rao said India’s healthcare system has struggled to adapt to changing disease profiles. Non-communicable diseases (NCDs) like cardiac illnesses, cancer, and chronic obstructive pulmonary disease now dominate as leading causes of death, particularly in southern states where 60% of diseases are NCDs. Rapid urbanisation, lifestyle changes, and population ageing have further complicated healthcare needs, she said.
“Despite the high stakes, health does not receive the political attention it deserves. India allocates only about 1.3% of GDP to public health spending, and by including social determinants like water, sanitation, and nutrition, the govt tends to show higher spending. The lack of political focus results in lower funding, which is insufficient to meet needs,” she said.
She further highlighted stark inequalities from state to state, with northern states lagging significantly behind the south. Despite initiatives like Ayushman Bharat offering 5 lakh health insurance which offer some respite, healthcare access remains inequitable. “As per the NFHS out-of-pocket expenses account for 45-54% of total healthcare spending, and many facilities suffer from staff shortages, with 10-20% vacancies in some regions. As a result, the private sector has expanded significantly,” she said.
She stressed that doubling state health budgets, strengthening primary care, and ensuring guaranteed, equitable healthcare is necessary to protect patients from market distortions. Speaking on AI and technology, the former secretary urged caution, questioning whether medical care could be effectively replaced by AI.
